What would you do if you had the right information, at the right time, in the right format?

Information Management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This sometimes involves those who have a stake in, or a right to that information.

Sharon Brown and Associates help organisations to manage and control the planning, structure and organisation, controlling, processing, evaluating and reporting of information activities in order to meet business objectives and enable corporate functions in the delivery of information.

This IM analysis is aimed at providing a complete and comprehensive plan that has included:

• Information Management capability review and design, tailored to the client’s people, process and technology.
• Document and Records Management.
• Legacy systems alignment to IM strategy.
• Information Architecture.

Trusted Information = Informed Decision

Sharon Brown & Associates recognise that most of what goes on in service organisations is actually decision making and information processes. The crucial factor in the information and decision process analysis is the limited ability of an individual to process information and to make decisions under these limitations.

By tracing ‘what we know and how we know it’ to the enterprise’s functions and processes, we contextualise the information for its intended purpose – to facilitate decision making within a framework of trusted information.

Our Experience

Sharon Brown and Associates are recognised as leaders in the application of information management principles and strategic development of robust solutions that quickly deliver real benefits to our clients. Examples of our recent successful engagements include:

Multinational Oil and Gas Company – Enterprise Document and Records Management Solution

Business analysis, process review and re-engineering, change management and systems adoption training.
Results:

• Rapid adoption and consistent, intended usage of controlled documents across multiple business units for engineering contracts and builds.
• Review of current state document and records management processes throughout the organisation, identifying opportunities to introduce leading practice methods supported by the EDRMS product capabilities.
• Introduction of Information Management policies, processes, and accountability within the organisation, related to compliance (Work Safety and Industrial Regulations) and improved collaboration on engineering projects.

Fiona Stanley Hospital – Application Remediation and Transition

Assess more than 10,000 specialist applications in use at existing major tertiary hospitals to minimise their transition to the new Fiona Stanley Hospital.
Results:

• Clear traceability of application requirements to planned clinical services, introducing a self- assessment method for evaluating the need for specialist applications.
• Significant reduction in ICT costs by minimising the unnecessary transfer of potentially thousands of applications. Fewer than 450 applications planned to be transitioned.
• Mature, concise communication of the transition activities required to manage and support specialist applications at the new hospital.

Real Estate Franchise – Enterprise Content Management Solution

Design and development of a cloud-based content management strategy that improves customer loyalty through improved reporting on property inspections. This has saved hundreds of hours in back-offi ce administration and reporting activities.
Results:

• Time savings, eliminating the back-office activities to manually type inspection reports (now generated automatically from information captured on mobile devices at the property).
• Directing the customer to a cloud hosted solution for all new and historical reports, providing both Property Owners and Managers with improved visibility of property maintenance.