Bridging the digital gap between government and technology is the focus of the work of the last 10 years for Emergent Form and its predecessor, KT Studio. This comes from viewing technology in a broader context, one that addresses some of the major issues facing government today such as capability, innovation and decisions.

Making sense of the impact of digital technology at a strategic level, the focus is not on the technology but what emerging technology will mean for business models, processes, assumptions and opportunities. Thinking of technology this way results in:

• more effective use of skills, knowledge and expertise,
• open innovation systems, accelerated idea generation and dynamic collaboration, and
• new models for planning, projects, coordination and decision making in structures such as joint ventures.

This means better use of existing investment, re-thinking business models and process and creating new opportunities by understanding digital possibilities. This also improves client relationships, speed to market, efficiencies in logistics network, improved audit and risk management, faster, transparent and inclusive planning and better decision making.